cookie policy.

Why do you use Cookies?

We use Cookies and similar technologies on this website, www.vividpay.co.uk (“Our Site”) to distinguish you from other users. Using Cookies enables us to provide you with a better experience and to improve Our Site by better understanding how you use it. 

Please read this Cookie Policy carefully and ensure that you understand it. 

How do I agree to this Cookie Policy?

You agree to this Cookie Policy when you click on the “accept” button on Our Cookie pop up. 

If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

  1. Are there any words that I need to know the meaning of before I start? 

Yes, there are. In this Cookie Policy, unless the context otherwise requires, the following terms 

shall have the following meanings:

“Cookie”

means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the UK GDPR;

“Data Protection Legislation”

means UK GDPR and the Data Protection Act 2018;

“personal data”

means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This can be any information about you that enables you to be identified and covers obvious information such as your name and contact details, but also less obvious information such as identification numbers, electronic location data, and other online identifiers; and

“We/Us/Our”

means Vivid.

Who are you and how do I contact you? 

We are Vivid and Our Site is owned and operated by Temp Contracting Limited, a limited company registered in England under company number 13680669 and whose registered office address is Suite 11 Shiftworks, Royal House, 14 Upper Northgate Street, Chester, England, CH1 4EE. You can contact us at this address, by telephone on:0333 880 6889 or by email at: hey@vividpay.co.uk.

How does Vivid use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device which are Cookies placed directly by Us and used only by Us. We have carefully considered and chosen these Cookies and taken steps to ensure that your privacy and Personal Data is protected and respected at all times.

By using Our Site, you may also receive certain third-party Cookies on your computer or device which are Cookies placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for providing us with analytical information such as by Google Analytics. For more details, please refer to section 5 below.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. 

What type of Cookies does Vivid use?

We may use some or all of the following types of Cookie:

Type of Cookie

Description

Necessary

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in.

Analytical 

This type of Cookie enables Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it and what features you use. These Cookies gather this information, helping Us to improve Our Site and your experience of it.

Functionality 

These Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all are.

Targeting

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). This information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.

Third Party

These Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. These Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

Persistent 

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

Session

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

Technical

These are cookies that allow the user to navigate through a website, platform or application, and to use the different options or services that exist within it, including those that the publisher uses to allow the management and operation of the website, and to enable its functions and services

Except for essential Cookies, all Cookies will expire after one year. 

What Cookies do you use?

We use the following Cookies on your computer or device:

Name of Cookie

Purpose 

Type

ajs_anonymous_id

These cookies are used to record the amount of people that visit our site, and track whether you’ve visited before.

Analytical

attribution_user_id

Used in context with the website’s pop-up questionnaires and messengering. The data is used for statistical or marketing purposes.

Functionality

cookieyes-consent

CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors

Necessary

__cf_bm

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

Necessary

__hstc

This cookie is set by Hubspot and is used for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

Analytical

hubspotutk

This cookie is used by HubSpot to keep track of the visitors to the website. This cookie is passed to Hubspot on form submission and used when deduplicating contacts.

Analytical

_ga

This Google Analytics analytical cookie has a duration of 2 years. It is used to distinguish users

Analytical

_gat_tag

Google Analytics (Targeting / Advertising Cookie)

Analytical

_gid

This cookie is associated with Google Universal Analytics, and appears to store and update a unique value for each page visited (Performance Cookie)

Analytical

rl_anonymous_id

Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator

Functionality

tf_respondent_cc

Used to implement forms on the website.

Functionality

wp-settings-1, wp-settings-time-1

WordPress uses this cookie to customise your view of admin interface, and possibly also the main site interface

Technical

Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

Can I control your use of Cookies with me?

Yes, you can. Before Cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. 

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. 

By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

(a) Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

(b) Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

(c) Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

(d) Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB  

(e) Safari (iOS): https://support.apple.com/en-gb/HT201265

(f) Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

(g) Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

What do I do if I have a concern?

You can contact us. If you would like to know more about how We use Cookies, please contact Us using the details in Part 2 above and we will endeavour to assist you. You can find out more about privacy, data protection and our terms and conditions by accessing our Privacy Policy and our Terms and Conditions via Our Site.

Do you make changes to this Cookie Policy?

Yes, We may make changes to this Cookie Policy from time to time if, for example, the law changes. We recommend that you check this page regularly to keep up-to-date. 

Any changes we make will be immediately posted on Our Site. You will be deemed to have accepted the terms of the Cookie Policy on your first use of Our Site following the alterations. 

In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.